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Terms of Service

Effective Date: January 1, 2025

Please read these terms carefully before using ME SureQuote™ and booking services with Meadows Exteriors LLC.

1. Acceptance of Terms

By using ME SureQuote™ and requesting services from Meadows Exteriors LLC, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Authorized Use and License Restrictions

Authorized Use

The software "ME SureQuote" is exclusively licensed for commercial use to Meadows Exteriors LLC and its shareholders. No other entities or individuals are permitted to use this software for commercial purposes, including any activities intended to generate profit or enhance the success of another business.

Prohibited Use

Unauthorized commercial use of ME SureQuote, including but not limited to exploiting the map function for profit or business advantage, is strictly prohibited. Any such use may result in legal action pursued by Meadows Exteriors LLC.

Agreement

By agreeing to these Terms of Service, you confirm that you are an individual or business seeking services from Meadows Exteriors LLC and will not use ME SureQuote, or any of its features, for commercial gain or to benefit any other business entity.

3. Service Description

ME SureQuote™ provides instant estimates for professional exterior maintenance services including:

  • Lawn mowing and maintenance
  • Winter services including snow removal

4. Estimate Accuracy and Final Pricing

Important Notice Regarding Estimates:

All estimates provided through ME SureQuote™ are preliminary assessments based on the information you provide. Final pricing may be subject to adjustment following an on-site inspection by our qualified technicians. Variations in actual property conditions, accessibility constraints, additional services required, or unforeseen circumstances discovered during the assessment may necessitate pricing modifications. We reserve the right to revise estimates to reflect the accurate scope of work required to deliver our professional standards of service excellence.

You will be notified of any pricing adjustments before work commences, and you have the right to accept or decline the revised estimate.

5. Service Scheduling and Availability

Service scheduling is subject to:

  • Weather conditions and seasonal availability
  • Technician availability and scheduling capacity
  • Property accessibility and safety requirements
  • Completion of any required permits or approvals

6. Eligibility

You must be at least 18 years of age to use ME SureQuote™ and to book services with Meadows Exteriors LLC. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

7. Service Area

Meadows Exteriors LLC provides services within the New River Valley region of Virginia and surrounding areas. Service availability outside of our standard coverage area is subject to scheduling feasibility and may incur additional travel fees. We reserve the right to decline service requests outside our service area.

8. Payment Terms

Payment terms include:

  • Payment is due upon completion of services unless otherwise agreed
  • We accept payments through Stripe, PayPal, cash, and check. Online payments are processed securely by these third-party payment processors and Meadows Exteriors LLC does not store your payment card information
  • Late payment fees may apply to overdue accounts
  • Disputed charges must be reported within 30 days of service completion

Booking Fee Policy

A non-refundable booking fee is required to secure your appointment through our online booking system. The current booking fee amount is displayed at checkout. This fee is subject to the following terms:

  • The booking fee is non-refundable if your appointment is cancelled by you or if we are unable to fulfill the appointment due to circumstances beyond our control
  • Upon successful completion of your service, the booking fee will be credited toward and subtracted from your final invoice
  • The booking fee serves to confirm your commitment to the scheduled appointment and helps us manage our service calendar effectively

9. Cancellation Policy

Services may be cancelled with at least 24 hours notice. Cancellations made less than 24 hours before scheduled service may be subject to a cancellation fee. Emergency weather-related cancellations will not incur fees.

10. Liability and Insurance

Our liability is limited to the cost of services provided. We are not responsible for pre-existing property conditions or damage caused by factors beyond our control.

To the maximum extent permitted by the laws of the Commonwealth of Virginia, Meadows Exteriors LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with the use of ME SureQuote™ or the performance of services, regardless of the theory of liability.

In no event shall the total liability of Meadows Exteriors LLC exceed the total amount paid by you for the specific service giving rise to the claim.

11. Warranty Disclaimer

ME SureQuote™ and all estimates generated through it are provided on an "as-is" and "as-available" basis. To the fullest extent permitted by Virginia law, Meadows Exteriors LLC disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that estimates will be error-free or that the service will be uninterrupted.

12. Indemnification

You agree to indemnify, defend, and hold harmless Meadows Exteriors LLC, its officers, members, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or in connection with: (a) your use of ME SureQuote™; (b) your violation of these Terms; (c) your provision of inaccurate property information or failure to disclose known hazards; or (d) any third-party claim related to your use of our services.

13. Property Access and Safety

By scheduling services, you agree to:

  • Provide safe and reasonable access to work areas
  • Remove or secure personal property that may interfere with services
  • Inform us of any known hazards or special conditions
  • Ensure pets are secured during service visits

14. Intellectual Property

ME SureQuote™ and all related trademarks, logos, and content are the property of Meadows Exteriors LLC. You may not use our intellectual property without written permission.

15. Dispute Resolution

These terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

In the event of any dispute arising out of or relating to these Terms or the services provided by Meadows Exteriors LLC, the parties agree to first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue binding arbitration administered in accordance with Virginia law, or file a claim in the appropriate state or federal courts located in the Commonwealth of Virginia.

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action.

16. Force Majeure

Meadows Exteriors LLC shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from events beyond our reasonable control, including but not limited to: natural disasters, severe weather, pandemics, government actions or orders, utility failures, labor disputes, supply chain disruptions, or acts of terrorism. In such events, our obligations will be suspended for the duration of the force majeure event, and we will make reasonable efforts to resume services as soon as practicable.

17. Contact Information

For questions about these Terms of Service, contact us at:

Meadows Exteriors LLC

Email: contact@MeadowsExteriors.com

Phone: (540) 629-1304

Website: MeadowsExteriors.com

18. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will provide notice of material changes by updating the effective date at the top of this page and, where practicable, by notifying you via email or through the ME SureQuote™ application. Changes will be effective thirty (30) days after posting unless otherwise stated. Your continued use of our services after the effective date constitutes acceptance of the revised terms. If you do not agree with the changes, you must discontinue use of our services.